As enterprise IT infrastructure continues to expand, challenges such as high maintenance costs, delayed service responses, and limited coverage from original manufacturers have become increasingly prominent. To help customers achieve more flexible, efficient, and cost-effective O&M support, we provide third-party IT room maintenance services covering servers, storage devices, minicomputers, network equipment, and security systems. With professional teams and standardized processes, we build a stable, controllable, and cost-optimized O&M support system for our clients.

        Service scope covers:

• Server maintenance: Support troubleshooting, hardware replacement, system support and upgrade suggestions for HPE, Dell, Wave, Lenovo, Huawei and other mainstream x86 servers.
• Storage equipment maintenance: Provide EMC, NetApp, Huawei OceanStor, Inspur AS and other mainstream SAN/NAS equipment component replacement, capacity expansion support, performance tuning and other services.
• Small computer maintenance: Support for IBM Power, Oracle SPARC, HP-UX and other platforms of small computers and system operation and maintenance support to ensure the stable operation of key services.
• Network equipment maintenance: covering hardware maintenance, configuration support and emergency response of routers, switches and firewalls of Cisco, Huawei, H3C, Ruijie and other brands.
• Security equipment maintenance: including policy inspection, log analysis and troubleshooting services for devices of mainstream security manufacturers such as Shenxin, Hillstone and NSFOCUS.

        Typical application scenarios:

• The original factory maintenance of the enterprise is about to expire or the budget is limited, hoping to extend the service life of the equipment and control the operation and maintenance costs;
• The hybrid deployment of heterogeneous brand equipment, the original factory response is slow and expensive, so it needs a unified maintenance entrance;
• The data center equipment runs stably for a long time, the actual failure rate is low, and the cost performance of the original factory service is low;
• The equipment of foreign or joint venture enterprises is complex and widely distributed, so they urgently need localized and customized maintenance services.

        Service advantages:

• Significant cost optimization: compared with the original factory, third-party maintenance service can save 30%-60% of annual operation and maintenance costs on average;
• Faster service response: 7x24 hour telephone support and NBD/4 hours of door-to-door service, rapid response to hardware failures;
• Flexible allocation of resources: Support on-site service and on-demand expansion to meet the maintenance needs of customers of different sizes;
• Multi-platform compatibility: The technical team has the certification and experience of multi-brand equipment, which can unify the operation and maintenance of multi-brand equipment and reduce the management complexity.

        We are committed to creating a more flexible, economical and efficient IT infrastructure operation and maintenance system for enterprises from the perspective of professional third parties.