To help customers efficiently and stably operate their IT infrastructure, we provide professional on-site service solutions covering data center operation and maintenance management, private cloud operation and maintenance management, virtualization platform maintenance, network equipment operation and maintenance, office terminal management, and security equipment operation and maintenance. We help customers build a secure, efficient, and sustainable IT operation and maintenance system.

         Type of service ：

• Data center operation and maintenance management: Provides daily maintenance, troubleshooting, and resource optimization of core resources such as servers, storage, and operating systems.
• Private cloud operation and maintenance management: Support operation, resource scheduling and problem response based on OpenStack, VMware, domestic hyper-converged platforms.
• Virtualization operation and maintenance management: Unified management of hosts, networks, and storage in virtualized environments to ensure high availability of services.
• Network equipment operation and maintenance management: configuration optimization, inspection and maintenance, and troubleshooting of core/aggregation/access switches, firewalls, load balancing and other devices.
• Office terminal and security device management: unified management and technical support for PC, printing devices, thin terminals, VPN, security gateways, etc.
   

        Typical on-site scenarios:

• The customer's data center business system is complex, and it needs to be on-site for a long time to ensure stable operation;
• The cloud platform is resource-intensive and requires continuous operation and maintenance support and capacity optimization;
• The number of office end users is large, so the fault response speed and service satisfaction need to be improved;
• The network and security architecture is complex, requiring field engineers to assist in daily operation and maintenance and strategy optimization.
   

        Service advantages:

• Quick response: engineers are stationed on site to locate and deal with various faults in the first time, shortening the system recovery time;
• Professional reliability: the team has multi-vendor certification qualification and rich project experience to ensure operation and maintenance quality and system security;
• Management standards: Rely on standardized operation and maintenance process and work order management system to improve operation and maintenance efficiency and transparency;
• Continuous optimization: Provides regular inspection, risk assessment and improvement suggestions to help customers optimize IT architecture and reduce operation and maintenance costs.

        We are committed to building the "last kilometer" between customers and technology through on-site services, and escorting the stable operation of enterprise information systems.